Frequently Asked Questions

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BILLMDS Your Billing Partner

At BILLMDS, we take pride in offering top-quality medical billing services to our clients. Our billing team is knowledgeable, experienced, and dedicated to providing outstanding customer service. We understand that managing your medical practice can be challenging, which is why we strive to make the billing process as smooth and efficient as possible.

At BILLMDS, we offer top-tier Medical Billing Services that prioritize improving efficiency, ROI, and outcomes for healthcare providers. With our services handling the medical billing, providers can focus more on patient care and less on administrative tasks. Our services not only reduce billing errors and costs but also optimize cash flow and revenues, allowing for a smoother financial performance for your practice.

We adhere to HIPAA regulations to ensure the safety and security of your data. Our systems utilize state-of-the-art encryption standards to safeguard your sensitive information.

Once reviewed by our billing staff, we promptly file your claims, which typically takes 24 to 48 business hours. Our team sends claims through electronic means as it is the quickest and most efficient method to receive payment. This not only saves time, energy, and resources but also reduces the likelihood of human or administrative errors in the medical billing process.

BILLMDS offers full integration with various lab companies, such as Labcorp, Quest Diagnostics, and other third-party labs. Our electronic health record system streamlines lab orders and results, which reduces the amount of time spent on paperwork and ensures accuracy. The lab results are automatically synced with our billing system, which saves time and reduces errors. With our lab integration, you can easily track the status of lab orders and receive real-time results.

At BILLMDS, we provide a comprehensive range of medical billing services to meet the unique needs of your practice. Our services include insurance verification, coding using CPT and ICD-10 codes, charge entry, claims scrubbing, claims submission, payment posting, denial management, accounts receivable follow-up, as well as credentialing and enrollment. Our experienced team will work closely with you to ensure accurate and timely billing, maximizing your revenue while minimizing the administrative burden on your practice.

At BILLMDS, we offer a convenient and secure online portal that allows you to access your financial information anytime, anywhere. Our user-friendly platform enables you to check your account balances, view payment history, track claims status, and monitor your practice’s financial performance from the comfort of your home or office. Our online portal is accessible 24/7, so you can check your financials at your convenience without having to wait for regular business hours. With our advanced security features, you can be confident that your financial data is safe and protected.

Additionally, we constantly monitor your claims and keep track of any outstanding payments. In case of any discrepancies or rejections, we address the issues immediately and resubmit the claims as necessary. This helps to minimize claim denials and delays, ensuring that you get paid for your services as quickly as possible.

BILLMDS offers advanced electronic documentation and imaging features to reduce paper usage. Through a user-friendly interface, paper records can be scanned and processed electronically, allowing for more efficient and organized record-keeping. With these capabilities, BILLMDS can help transition your office towards a paperless environment.

BILLMDS offers customized services based on your specific medical specialty requirements. Our team has the experience and expertise to handle billing for a wide range of specialties, including pediatrics, psychiatry and mental health, ear nose & throat, family practice, emergency medicine, hospitalist, neurology, gastroenterology, radiology, laboratory, and internal medicine.

At BILLMDS, we believe in transparency and honesty when it comes to our fees and charges. We do not have any hidden fees or charges, and we are upfront about our pricing. There are no set-up fees or any other hidden costs that you need to worry about. We only charge a small percentage of your collection, and our EHR system is free of charge and fully equipped with all the essential features you need to manage your practice. Additional charges may apply for implementation, training, and specific functionality, but we will always communicate these charges clearly upfront so that you know what to expect.

Filing claims electronically provides numerous benefits, including a significant reduction in the time and effort required to submit and process claims. In comparison to traditional paper claims, electronic claims can be processed in a fraction of the time, with reimbursement from insurance companies taking only 7-21 days. When you partner with BILLMDS, our streamlined procedures for filing claims and managing reimbursements can further reduce this time, providing you with faster and more efficient service. By filing claims electronically, you can save valuable time and resources, enabling you to focus on delivering high-quality care to your patients.

At BILLMDS, we understand the importance of getting paid for your services. That’s why we make it a priority to follow up on any unpaid claims to ensure timely reimbursement. Our experienced team will add any additional information that is required and then initiate an appeal process if the claim remains unpaid. You can trust us to advocate for you and your practice to ensure you get paid for the services you provide.

To ensure a seamless transition, we offer multiple options for transferring data from your practice to BILLMDS Billing. Our secure portal, DocuHub, allows for easy document transfer, while electronic interfaces with your current practice management system ensure a smooth integration. Our team also works closely with you to customize our services to meet your specific business needs.

Once we receive your data, we begin the claim scrubbing process and promptly file the claims with payers for reimbursement. Our goal is to ensure timely payments and efficient revenue cycle management for your practice.